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Kahinee - An Interactive Voice Response System for Rural Healthcare

School of Engineering and Applied Science

ABSTRACT

Kahinee is an Interactive Voice Response(IVR) system focused on increasing health awareness in rural citizens of  India.  It consists of two modules i.e. content delivery module(CDM)  and question-answer module(QAM).

Description
Kahinee is an Interactive Voice Response(IVR) system focused on increasing health awareness in rural citizens of  India.  It consists of two modules i.e. content delivery module(CDM) and question-answer module (QAM).  CDM  delivers creatively designed audio plays on various health topics to the rural citizen. QAM helps rural citizen to ask queries pertaining to health topics and get them answered by doctors in the panel. The system is designed and developed using the principles of user-centred design (UCD),   Information   &   Communication Technology(ICT)  and  Business  Analytics(BA).  The  CDM  was tested in a joint pilot with  Barakat  Bundle,  Indian  Institute of  Public  Health(IIPH)  and Society for Education Welfare and Action (SEWA) Rural in Bharuch district,  Gujarat,  India.  This work discusses system design, framework development, field implementation and results.  The response by rural citizens during trial run yielded confidence in the system and gave fresh insights for further development.

Other Members: Anmol Anubhai, Rahul Patel, Shashwat Sanghavi, Karima Ladhalani, Barakat Bundle 

Keywords: Communication and Signal Processing: Computer Vision, Image Processing, Wireless Communications

School of Engineering and Applied Science

Ahmedabad University
Central Campus
Navrangpura, Ahmedabad 380009
Gujarat, India

[email protected]
+91.79.61911100

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