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Kahinee - An Interactive Voice Response System for Rural Healthcare


Kahinee is an Interactive Voice Response(IVR) system  focused  at  increasing  health  awareness  in  rural  citizens of  India.  It  consists  of  two  modules  i.e.  content  delivery  module(CDM)  and  question  answer  module(QAM).

Description

Kahinee is an Interactive Voice Response(IVR) system  focused  at  increasing  health  awareness  in  rural  citizens of  India.  It  consists  of  two  modules  i.e.  content  delivery  module(CDM)  and  question  answer  module(QAM).  CDM  delivers creatively  designed audio  plays on  various  health  topics  to  the rural citizen. QAM helps rural citizen to ask queries pertaining to health topics and get them answered by doctors in the panel.The  system  is  designed  and  developed  using  the  principles  of User   Centered   Design(UCD),   Information   &   CommunicationTechnology(ICT)  and  Business  Analytics(BA).  The  CDM  was tested  in  a  joint  pilot  with  Barakat  Bundle,  Indian  Institute of  Public  Health(IIPH)  and  Society  for  Education  Welfare  andAction(SEWA)  Rural  in  Bharuch  district,  Gujarat,  India.  This work discuss  system  design,  framework  development,  field  implementation  and  results.  The response  by  rural  citizens  during trial  run  yielded  a  confidence  in  system  and  gave  fresh  insights for further development.

Faculty

Other Members

  • Anmol Anubhai
  • Rahul Patel
  • Shashwat Sanghavi
  • Karima Ladhalani
  • Barakat Bundle