Answers to commonly asked questions


  1. What kind of information and services are provided by SSETU?

  2. SSETU provides information/services such as:

    • Information about paying guest accommodation.
    • Medical services: free consultation, emergency and first aid.
    • Confidential mental health services.
    • Creating awareness against ragging and sexual harassment.
    • Workshops / Talks on various topics pertinent to students.
    • Create awareness about consequences of drug abuse.
    • Create awareness about road safety and traffic discipline.

  3. What role does the Medical Room play?

  4. A qualified senior family physician is available at the medical room for five hours 5 days a week (10am to 3pm, Monday-Friday).

    • Students can walk in or seek appointment for consultation.
    • Maintains health and wellness records of all students. All new students are required to fill up this form prior to joining the classes.
    • Upon request, health check-ups are also conducted here.
    • A lady gynaecologist is also available for consultation (10am to 3pm, Monday-Friday).

  5. What are other health services?

    • SSETU undertakes coordination of blood donation camps & thalassemia screening in collaboration with Indian Red Cross Society.
    • Organizes talks/lectures by medical experts and provides health counselling.
    • It has tie-ups with two path labs that give services at concessional rates to University students, staff and their families. Round the clock services at a hospital “Aarogyam” are also available to the University students on priority and at discounted fee. However, to avail this privilege, I card must be carried by the visitor. SSETU organizes awareness campaigns, fitness classes (yoga), and meditation sessions etc. from time to time.

  6. What is Thalassemia Screening? And why do I need it?

  7. Thalassemia is an inherited blood disorder which goes undetected in most cases. It is medically strongly recommended that all youth of marriageable age undergo thalassemia screening through a simple blood test. It needs to be done only once in a lifetime.

    Ahmedabad University is a responsible institution and cares about the well-being of all its students. Therefore the University organises screening camps routinely for its students in collaboration with the Red Cross Society. Thalassemia screening costs are high but it is free for our students as the cost is borne by the University.  It would be highly beneficial to get this simple screening done under very safe and hygienic conditions. It takes barely 5 minutes.

  8. If I am feeling lost and without friends, can I approach SSETU?
  9. Adapting and adjusting to a new environment usually takes time. Leaving home, family, school friends and joining a new course are sometimes reasons for a person to feel lost and without friends. SSETU team will be happy to extend the hand of friendship, listen to you and suggest ways to feel better and happier.

  10. Will it help even if I have study or exam related problems?
  11. We are there for the students and are always happy to help. Sharing your concerns with someone who is neutral, objective, non-judgmental and mature always helps. Some helpful tips can ease the study pressure.

  12. If I want to talk about family or relationship issues that are bothering me, can I?
  13. Of course! A qualified counsellor is available to provide insights and guidance. You can fix up a time and come to see the counsellor. She is available from 11.30am to 3.30pm, Monday-Friday.

  14. I may want to remain anonymous but still need counselling. Is there a way I can do that?
  15. Sure! Services of an online counselling portal is available to the student community. You can chat online, have an audio session or make a video call for counselling. All these services are offered free.

  16. What is the difference between a counsellor and a psychiatrist? Are they the same? Am I a “mental case” if I seek help for mental health?
  17. In life, we often go through rough patches when we need guidance and support from someone. A counsellor is a mental health professional who helps people tide over such difficult times by helping them tap into their own personal resources and strengths. The counsellor remains neutral and non-judgmental and maintains complete confidentiality. He/she offers tools that help restore confidence, self-esteem and self-worth so that the individual can lead a fulfilling, productive and happy life. A psychiatrist is a medical professional (a doctor) who specializes in mental disorders. Such an expert can deal with mental health issues that incapacitate an individual and stronger intervention is needed to restore mental health. It may include medication also.

  18. What if I need a psychiatrist’s help?
  19. The University is committed to providing wellness services to its community of students, faculty and staff. To augment the services further, a panel of mental health professionals has been taken on board and their services are available to the University community. These professionals have expertise in various domains and are qualified psychiatrists, psychologists or therapists.

  20. Can staff and faculty members approach it for any of its services?
  21. SSETU will be happy to help; however, the prime focus is the student community. That remains its priority. Time permitting, it will be happy to provide guidance to staff and faculty members too.